Automation has become part and parcel of our life. This is so true for the insurance industry as well.
This book that I have written gives almost all the aspects that are involved in automation.
https://www.amazon.com/Documentation-Insurance-Kavita-Sinha-ebook/dp/B01FGI5REO?ie=UTF8&keywords=documentation%20in%20insurance&qid=1462917897&ref_=sr_1_1&sr=8-1
This book that I have written gives almost all the aspects that are involved in automation.
https://www.amazon.com/Documentation-Insurance-Kavita-Sinha-ebook/dp/B01FGI5REO?ie=UTF8&keywords=documentation%20in%20insurance&qid=1462917897&ref_=sr_1_1&sr=8-1